Patient transport isn’t working for patients. Patients missing their hospital appointments… because of patient transport. Patients waiting several hours to be taken home after their appointment… because of patient transport. Patients unable to use buses or trains… deemed ineligible for patient transport. These are just a few of the reports we’ve heard from people who’ve …
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The London Assembly’s Health Committee are looking at  access to GP services across London. They seem to have the idea that younger people experience particular problems accessing GPs. Perhaps they do, but we’re curious to know what older people’s experience is. For example how easy do you find it to get an appointment? How are …
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The Equality and Human Rights Commission (EHRC) has a duty to write guidance on how to interpret the Equality Act ban on age discrimination in services, public functions and associations. This covers many public and private services. The guide is intended to help businesses, public authorities, courts and others interpret the law. The EHRC are …
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Positive Ageing in London, the London regional forum on ageing, http://pailondon.org.uk/ is researching the impact on older people  of the ongoing changes in welfare benefits. The introduction of Universal Credit instead of a range of existing benefits, the replacement of Disability Living Allowance with Personal Independence Payments, the so-called “under occupancy charge” for people “under-occupying” …
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If you are an adult with mobility issues that are significant enough to prevent you from using public transport, ostensibly Dial-a-Ride (DaR) appears to be the answer to all your travel woes. You no longer have to endure the indignity of waiting for impatient, harried commuters or Transport for London staff sometimes reluctant to help …
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Last year National Voices and Think Local Act Personal worked with people who use health and care services, their organisations, and professionals to develop a Narrative for Coordinated Care.  The Narrative sets out what good person-centred, coordinated care looks like from the perspective of all people who use services – regardless of their condition or …
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We have previously featured a survey for mobility scooter users on the Opinion Exchange, but this is a new one which also features a prize draw! Rica (more information at www.rica.org.uk) an independent UK research charity working for older and disabled people, is conducting a national survey of mobility scooter users for the Department for Transport. If …
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A public consultation on the Mayor’s Draft London Housing Strategy closes on 17th February 2014. Age UK London will be responding and it would be great to hear from you if you have views and experiences which you would like to feed in. What the Mayor’s team have put in the draft does show awareness of older people …
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NHS England has published a “Call to Action” arguing that major changes are needed to London’s health services: http://www.england.nhs.uk/london/london-2/ldn-call-to-action/ The arguments that major changes are needed include that there is a funding gap because of increased needs for services (for example, because of an ageing population) and changes in technology. Many hospitals, GP surgeries and other …
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On 22 May 2014 London will go to the polls to re-elect all the Councillors in London’s 32 boroughs. The European Parliament elections are on the same day. Age UK London is planning to publish an age manifesto for the Council elections and we would really like to hear your views! London’s borough Councils affect the …
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