The Care Quality Commission are inspecting London Ambulance Service NHS Trust from 1st June The Care Quality Commission (CQC) is the independent health and adult social care regulator. Their job is to check whether hospitals, care homes, GPs, dentists and services are meeting national standards. CQC look at a lot of information to help them design …
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The London Ambulance Service has been selected by NHS England to take part in a national pilot, along with South West Ambulance Service. The four-week pilot will involve additional time being added for emergency call takers to assess some calls before despatching an ambulance. We believe that this pilot will enable our call takers to …
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Are you fed up with having to fill out a form every time you attend hospital or are an in-patient?  Well you are going to have to get used to it as it is going to get worse! I am sure everyone is aware of the Family & Friends form which the hospitals are asking …
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NHS England has published a “Call to Action” arguing that major changes are needed to London’s health services: http://www.england.nhs.uk/london/london-2/ldn-call-to-action/ The arguments that major changes are needed include that there is a funding gap because of increased needs for services (for example, because of an ageing population) and changes in technology. Many hospitals, GP surgeries and other …
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There have been a lot of concerns raised about the quality of service received from the new 111 service – long waits before the telephone is answered, long waits for the call back, difficulties if you ring 111 when you are not in your home borough, not satisfied with the advice given and the fact …
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