You know how we are always being told that we must move into the modern world? No paper to clutter up your desk and home because emails/technology are the best things that have ever happened to mankind and save you so much time etc. etc. – rubbish! What absolute rubbish! Ok, it may be fine …
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I know, I know – more about PPI… As if you’ve not been battered enough by the constant cold calls! But never fear – it will end soon. PPI (Payment Protection Insurance) is a type of insurance designed to cover repayments on a loan or credit card in the event of an accident, sickness, or unemployment. …
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We are always hearing about how London has a housing crisis. The Mayor of London has published for consultation  a Draft Interim Housing Supplementary Planning Guidance (SPG) showing standards which are expected to apply to new housing in London. Consultation is open until 7 August. One of the GLA’s aims in this document is to …
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The Care Quality Commission are inspecting London Ambulance Service NHS Trust from 1st June The Care Quality Commission (CQC) is the independent health and adult social care regulator. Their job is to check whether hospitals, care homes, GPs, dentists and services are meeting national standards. CQC look at a lot of information to help them design …
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We recently launched with Positive Ageing in London some research on “Welfare Reform: Older Londoners’ Perspectives” based on case studies of how older people have been affected by changes to employment support and housing benefit, both part of the current government’s “welfare benefits reform” agenda. You can see the report here. Short summaries of the …
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Transport for London are reviewing the accessibility information that they make available via their website, Journey Planner and the open data that allows developers to produce apps. They  want to give older and disabled people more confidence to use the network safely and independently. What do you think of TfL’s information offer to help you …
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The government is consulting the public on what they think about the lifetime cap on what people should have to pay care costs,  introduced as part of the Care Act. The cap is to be  £72,000 but does not cover all costs that someone could possibly have for their care. Age UK has set up …
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Age UK London will soon be launching a new campaign called “Tell Me!” to improve local information for older people and we will keep you posted as we go along. You can help us develop the evidence for the campaign by answering a few questions about your experience of getting information locally, through this online …
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Would it be a good idea to have a Passengers’ Charter for everyone who travels on London public transport? Next Monday 8 December the London Assembly Transport Committee is discussing this and I’ve been asked to be on the panel. What do you think of the proposal? The idea is that having a Charter would …
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Transport for London is currently running some consultations on changes which could be important for cyclists, bus passengers and pedestrians, particularly in some parts of London: –    Accessible Bus Stop Design guidance: https://consultations.tfl.gov.uk/buses/accessible-bus-stop-design-guidance – open till 31 October –         Proposed East-West Cycle Superhighway: https://consultations.tfl.gov.uk/cycling/eastwest (between Tower Hill and Acton) – open till 9 November –         Proposed North-South …
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