Last year National Voices and Think Local Act Personal worked with people who use health and care services, their organisations, and professionals to develop a Narrative for Coordinated Care. The Narrative sets out what good person-centred, coordinated care looks like from the perspective of all people who use services – regardless of their condition or disability, age or background.
When we developed the Narrative we were aware that there might also be some things that are important for specific groups of people who use services and aren’t stated in the generic document.
One of these groups was older people.
That’s why we agreed with NHS England that we would do a further piece of work to find out what matters most to older people, and publish this as a new branch of the Narrative.
Over the past few months we’ve been working with Age UK London, UCLPartners and other partners to carry out research, including 1:1 interviews with older people, and focus groups with older people, their organisations and professionals. So far we’ve found out that a lot of the statements in the generic Narrative are important to older people, but also that there are some other themes, such as independence, community and thinking about the future, which also need to be considered in planning services and support.
Our research continues, and we are keen to hear from as many older people as possible.
We hope that members of the Opinion Exchange can help
You can give your views on what matters most to older people by completing a survey online at https://www.surveymonkey.com/s/W75FXHM.
There is also a paper version of the survey (click here to download), which you can print and return to Laura Stuart, UCLPartners, 3rd Floor, 170 Tottenham Court Road, London, W1T 7HA.
The deadline for completing the survey is Friday 14 March.
The research is the first stage of the project
Based on what we find out we will write a set of statements about the things that are most important to older people. These statements will be published by NHS England in Spring 2014.
To keep up to date with the project, keep checking our webpage – www.nationalvoices.org.uk/take-part-research-about-what-matters-most-older-people – over the coming weeks, or email email@example.com to let us know that you would like to be kept informed.